VPSLink Service Level Agreement

VPSLink believes in backing our promises with real guarantees.

We offer a unique Always On! uptime guarantee because we have invested heavily in the equipment and systems that comprise our hosting platform. Subject to the terms of our Always On! Uptime policy, a customer's website will be up and available at least 99.7% of the time in any given calendar month, or the customer will receive credit towards their account according to the following schedule:

Availability	Credit (percentage of monthly hosting charges)
95-99%	25%
90-94.9%	50%
Below 90%	100%